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Aco201
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« on: January 18, 2010, 03:26:47 AM »

Toti, to order parts from your site in Manila, is it okay to use email?
I send of an email more than a week ago, but still no replay.
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tjader
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« Reply #1 on: January 21, 2010, 06:19:17 PM »

best is to get in touch with Rochelle at cell number: 09178139038 or call 02-7246740. I would still recommend the email for order accuracy but follow-ups are best on the phone. Takes 2 to 3 weeks if they dont have the parts on stock but always arrives eventually. I stocked up on Gaskets and oil filters, I even bought a case of Motorex Oil, hehe its that way for us who are not in Manila.

BTW I am interested in the Carburated 950SM, if you hear of any available do let me know. Thanks
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Aco201
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« Reply #2 on: January 22, 2010, 02:15:37 AM »

Tomorrow is 2 weeks since I send the email, no replay yet.
So I contacted the local KTM shop yesterday, and I will let them give it a try.
If still no replay next week, I order from USA, San Francisco. There is a shop there shipping word wide...

There are 1 SM and 1 SMR her localy...there might be more, but I`m not sure where. Never seen any other.

I beleave I will hang on to mine for years...
I also beleave my friend will hang on to his...there will be no fuel injected engines for us in a loooong time.. Reason for that you can read in another thread on this forum...:-)
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Aco201
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« Reply #3 on: January 28, 2010, 09:11:51 PM »

Sad to say there are absolutly no progress on this.
Not from any of the 2 KTM dealers here at the Philippines.

An europian dealer gave a replay within 24 hrs but do not ship abroad.
An US dealer gave a replay within 24 hrs and do ship abroad.

Am I banned from the KTM dealers at the Philippines???

Sitat from KTM.com, manufacture homepage:

To our customers, KTM dealers and their employees are the face to our customer. They personify our values and culture in the communities where they do business. KTM’s vision is to become the leading PowerSports brand, and this can only be done with strong KTM partners who are equally "READY TO RACE."
"Ready to race" means understanding and living the riding experience. Share these experiences with our customers and anybody who’s interested. When it comes to selling, marketing and servicing a KTM, you can count on us to provide you with both the right products and the right tools to be successful.


Well, in my point of view, Philippines still have a way to go to fullfill these words.
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Aco201
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« Reply #4 on: February 02, 2010, 01:16:52 AM »

I be darn!...
I send a txt to 09178139038 and I got a replay!
I had to resend my email to Rochelle`s email adress. Obviouse the company email is not read. I advice to do some correction on the homepage....also to advice the area code on the phonenumber. Not everyone outside Manila know the Manila area code.

After a little while she confirmed she received the email and she`s now on the case....

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